Tip of the Month: November - By Senior Consultant Todd Drexler Have you ever wanted to be able to search for a record in a lookup field by something other than the record name? Now you can with the Winter 2014 Salesforce Release. With this new feature you are now able to search for a…
Read Article »Armada needed an automated and centralized system to manage the intake and lifecycle of calls from members…
Read Article »Problem: BNA Software needed to implement an advanced-functioning system quickly and efficiently. Challenge: BNA did not have the time or capability to implement the system in-house. Solution: The company outsourced development to Buan Consulting to develop and employ a complex system that meets BNA’s requirements. Benefits/Results: Buan assisted BNA in creating a high-functioning and complex…
Read Article »Problem: This large government contractor acquired a partner and, as a result, needed to merge a new system with their existing Salesforce application, including cleaning the database, implementing best practices, and getting the expanded QinetiQ team organized and on the same page. Challenge: Buan needed to maximize efficiencies in cleaning up the data and setting…
Read Article »DeVere Insulation is a large corporation with five branches, each potentially selling to the same customer…
Read Article »Problem: Massachussetts Office of Business Development (MOBD) has a program called Economic Development Incentive Program (EDIP), which gives tax benefits to companies who keep their business in MA and meet growth requirements. Each year, these companies need to report financial and employment numbers to the MOBD to show that they are meeting the program guidelines….
Read Article »Problem: New Legislature was put in place requiring contractors to go through Miss Utility(company) to ensure that the land they are working on is not owned by Maryland Transportation Organizations. If it is, they must have the area painted to mark electrical, water lines or any other entity they might hit when they begin digging. …
Read Article »Problem: LM won a contract to support 65,000 TSA employees with HR support and needed a system to manage their day to day interactions with the TSA Federal Security Directors at each airport throughout the United States. Challenge: Create a case management system that is easy to use. Track site visits and feedback from the…
Read Article »Problem: CMS needed to manage communications across a large, nationally dispersed group of healthcare providers. They also needed to coordinate outreach efforts, including events that host from five to several thousand people. Challenge: CMS required robust reporting as well as a tool for online collaboration among their 275 licenses—a scalable solution that would be rolled…
Read Article »Problem: McCormick was using Lotus Notes to manage customers and track Pricing and NBN Requests and SAP…
Read Article »